General Questions
What is the difference between Private Label and Custom Formulation Projects?
Think of Private Label as the “fast track”: you choose from our pre-developed, high-performance formulas and packaging, then we apply your branding. It features lower MOQs and rapid turnaround. Custom Formula is the “blank canvas” approach: we develop new formulas, exclusive packaging from the ground up specifically for your brand.
What is your minimum order quantity (MOQ)?
Private Label orders start from 50–500 pcs, depending on the product. Custom Formulas projects usually require 500–5000 pcs or more, depending on customization.
How fast can I launch my brand?
If you choose the Private Label route, you can be market-ready in as little as 2–4 weeks. OEM/ODM projects take longer, usually 8–12 weeks due to R&D and testing.
Do you provide both skincare and makeup products?
We certainly do. We offer skincare, haircare, bodycare, men’s grooming, and personal products. For color cosmetics, please visit our ybscosmetics.com — all customizable for your brand.
Can I order samples before bulk production?
Yes, absolutely. We provide samples so you can test both formulas and packaging quality before placing bulk orders.
Private Label
How does the private label process work?
It’s simple: 1) Choose samples → 2) Add your logo & packaging → 3) Production → 4) Shipping. This is the easiest and fastest way to launch your beauty brand.
What is the MOQ for private label orders?
Most products start from 50 pcs. Some items, such as custom shades or special packaging, may require higher MOQs.
How long does private label production take?
Standard production is 2–4 weeks after sample approval. Rush orders can be completed in as fast as 3–7 days.
Can I just add my logo to existing products?
Yes. That’s exactly what private label means — your logo and packaging design applied to our proven, ready-to-go formulas.
Do you offer sample kits for testing?
Yes. Our sample kits include best-selling skincare and makeup products, allowing you to test quality and packaging before ordering.
Custom Formulation Projects
How do you develop custom formulas?
Our R&D team works with your brief to create custom formulations based on your requirements. We provide lab samples for testing and allow for modifications until approval.
What is the lead time for Custom Formulation projects?
Prototyping (formula & packaging) usually takes 12–20 days. Mass production takes 30–60 days, depending on project complexity.
Can you create exclusive packaging and molds?
Yes. We can design and produce exclusive molds for packaging that is unique to your brand.
Do you help with formula stability and safety testing?
Yes. We conduct stability, compatibility, and safety testing and ensure compliance with target market regulations.
What certifications do your facilities hold?
Our facilities are GMPc & ISO22716 certified, FDA compliant, and we offer FSC packaging options.
Shipping
Do you ship worldwide?
Yes. We ship to the U.S., Canada, Europe, UK Australia, Middle East, Asia, Africa, and beyond.
What shipping methods do you offer?
We ship by air, sea, express courier (DHL, FedEx, UPS), and train (for some regions).
Can you provide DDP service (delivery duty paid)?
Yes. We can handle DDP shipping and assist with customs clearance when required.
How do you handle customs documentation?
We provide all necessary export documents (invoice, packing list, MSDS, COA, etc.) and support smooth clearance in your country.
How much does shipping usually cost?
Shipping cost depends on order volume, weight, and destination. We always provide the most cost-effective solution.
Pricing & Payment
How is pricing calculated for private label vs Custom Formulation?
Private Label follows a transparent tiered pricing system — the more you order, the lower the unit cost. Custom Formulation pricing depends on formula, packaging, order quantity, and customization level.
Do you have a price list?
Private Label products have a basic price list. OEM/ODM projects are quoted individually, based on requirements.
What payment methods do you accept?
We accept bank transfer (T/T), PayPal, and other international methods. For large orders, payment terms are negotiable.
Do you offer discounts for larger orders?
Yes. Bulk orders and long-term contracts enjoy preferential pricing.
Is there a fee for custom packaging or formula development?
For Custom Formulation projects, new molds or exclusive formulas may require additional development fees, which will be quoted transparently before production.
Compliance & Certifications
Are your products certified?
Yes. Our factories are GMPc & ISO22716 certified. We also comply with FDA, EU, and global regulations.
Can you provide MSDS, COA, or other compliance documents?
Yes. We provide MSDS, COA, ingredient lists, and labeling support with every product.
Do your products meet EU and US regulations?
Yes. We ensure all products meet EU CPNP requirements and FDA guidelines.
Can you produce vegan or cruelty-free products?
Yes. We offer vegan formulations, cruelty-free testing, and clean beauty options.
Do you provide sustainable or eco-friendly packaging?
Yes. We provide FSC-certified, recyclable, and eco-friendly packaging upon request.
Logo and Artwork Questions
What’s your logo requriment?
We prefer Artwork to be submitted as an Adobe Illustrator Vector files with fonts converted to outlines. JPGs, PNGs, and GIFs are not suitable.
I only have a JPG image of my logo. Can you turn it into a vector graphic?
Yes, we can re-draw logos with an extra service charge.
Can you help design label and artworks?
Yes, our in house design team can work with you on the label design after your order confirmed.